How to reach Castro Valley Porta Pros
Phone is fastest for emergencies or rush orders. We answer weekday business hours and return weekend calls first thing Monday. Text works too. Email goes into our ticket system and you'll get a response within 4 hours on weekdays. The quote request form on this site lets you specify delivery date, unit count, rental duration and any access issues, we'll price it and call you back with the number. For restroom trailer rental, roll-off dumpster rental, or septic pumping service, the form saves back-and-forth because you can sketch the site layout and upload photos.
What to tell us when you call
Have your delivery address in Castro Valley ready, and the date you need units. Tell us how many workers or guests, what kind of event or project, and how long the rental runs, day, weekend, week or month. If you're placing a unit in the public right of way, mention that and we'll confirm placement rules with the city. For construction sites, let us know your crew size so we can calculate OSHA portable toilet requirements under 1926.51(c), which mandates 1 toilet facility for 20 workers or fewer. If employees will apply paints, coatings, herbicides or insecticides, we'll need to add a handwashing station rental because 1926.51(f)(1) requires washing facilities at those jobs. For grease trap pumping or septic tank pumping, tell us the tank size if you know it and when it was last pumped, residential tanks typically pump every 3 to 5 years depending on household size.
Service area and response times
Castro Valley Porta Pros covers Castro Valley and nearby communities. Fairview is 3.3 miles southeast, Cherryland 4.4 miles southwest, Ashland 4.7 miles west, Norris Canyon 7.8 miles northeast, and Danville 12.9 miles northeast. Same-day delivery is available for most requests placed before 10 a.m. Next-day delivery is standard. Weekend and holiday service runs at premium rates but we'll book it if you need it. For standard porta potty rental, ADA accessible porta potty, or temporary fence rental, call ahead if you're on a tight schedule.
Frequently asked questions
Do you deliver to addresses outside Castro Valley?
Yes. We serve Fairview, Cherryland, Ashland, Norris Canyon, Danville and other communities within 15 miles of Castro Valley. Call with your address and we'll confirm the delivery fee and route.
Can I get a quote by email?
Yes. Fill out the request a quote form with your dates, unit types and delivery address. We'll email pricing within 4 hours on weekdays. For storage container rental or large dumpster rental, uploading a photo of the site helps us spot access problems.
What happens if I need to reschedule or cancel?
Call us as soon as your plan changes. Cancellation policies depend on how close you are to the rental start date. Weekend and holiday reservations have stricter terms. We'll work with you on rescheduling to another date.
Do you handle emergency septic backups?
Yes. Call our emergency line during off-hours if a septic tank is backing up or overflowing. Emergency septic service dispatch is available 24/7 and we'll send a truck to pump or assess the problem. Response time depends on crew availability.
Are your portable toilets wheelchair accessible?
Yes. We rent ADA accessible porta potty units that meet ADA Standards section 213.2, which requires at least one accessible unit in any cluster. They have a 32 inch door opening, a 60 inch turning circle, and grab bars. Call to add accessible units to any order.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.